Sidewalk Repair Requests
Category:
Sidewalk Repair Request
1. How can I submit a sidewalk repair request?
Residents can report sidewalk issues such as cracks, lifting, or sinking through our online portal, by contacting the Operations department 403-227-3376 or by using the Q-Alert system.
2. What are the common issues reported?
Typical concerns include:
- Heaved sidewalks caused by drain grates
- Uneven surfaces due to tree roots
- General wear and tear that creates trip hazards
3. How are the requests assessed and what actions are taken?
Each request is reviewed by the operations team. Based on the assessment, repairs may be recommended for inclusion in the sidewalk repair program. In some cases, repairs are deferred until related issues (e.g., tree root problems) are resolved.
4. How are requests included in the sidewalk repair program?
Requests are prioritized and added to the annual sidewalk repair program based on severity and available resources. This program ensures a systematic and fair approach to addressing sidewalk issues.
Residents can report sidewalk issues such as cracks, lifting, or sinking through our online portal, by contacting the Operations department 403-227-3376 or by using the Q-Alert system.
2. What are the common issues reported?
Typical concerns include:
- Heaved sidewalks caused by drain grates
- Uneven surfaces due to tree roots
- General wear and tear that creates trip hazards
3. How are the requests assessed and what actions are taken?
Each request is reviewed by the operations team. Based on the assessment, repairs may be recommended for inclusion in the sidewalk repair program. In some cases, repairs are deferred until related issues (e.g., tree root problems) are resolved.
4. How are requests included in the sidewalk repair program?
Requests are prioritized and added to the annual sidewalk repair program based on severity and available resources. This program ensures a systematic and fair approach to addressing sidewalk issues.
Updated 9/24/2025 12:12 PM